Delivering a World Class Customer Experience

Our aim is to provide all of our customers with a world class experience at all of our stores and clinics.

We are extremely proud of the products and services that we provide and this is reflected in the large number of loyal customers that we have and the fact that we are the world's No 1 provider of laser vision correction.

Your feedback is extremely valuable to us and presents an opportunity for us to continually improve. If there is anything that we could have done better, then please contact a member of our Customer Care team by telephone on +44 (0)1236 795010 or complete the e-form below and we will respond within 48 hours. Alternatively, feel free to email me personally at customercare@opticalexpress.com and I will do my very best to assist you.

Yours faithfully,

Alexis Swindell
Head of Customer Services